Warranty
Euro-Rite Cabinets Ltd. warrants all parts and products manufactured to be free of substantial defects in materials and workmanship for a period of five years from date of purchase and under normal home use. In addition Euro-Rite Cabinets Ltd. extends a lifetime warranty through its suppliers, specifically on all hinges and drawer glides.
This warranty is only extended to the original purchaser, is subject to proof of purchase, and may not be transferred to any subsequent owner. Warranties do not apply to products used for rental, commercial, business, institutional, or other non-residential applications. The warranty is determined at the sole discretion of Euro-Rite Cabinets Ltd. and at Euro-Rite’s option limited to repair, replacement, or substitution of parts and/or products found to be defective under normal indoor residential use. Refunds are not available.
In no event will Euro-Rite Cabinets Ltd. be liable for any loss or damage of any kind including but not limited to any indirect, special, incidental or consequential damages arising from the use of this product by any person.
Euro-Rite Cabinets Ltd. makes every effort to use the best materials & manufacturing techniques available. With continuous improvements, Euro-Rite reserves the right to change specifications in design and materials without notice and with no obligation to retrofit products previously manufactured.
LIMITATIONS
This is a parts only warranty and is only valid in Canada and the United States of America.
THIS WARRANTY DOES NOT COVER:
- Labour, installation or transport costs.
- Consequential or incidental damage or any damage or errors resulting from, or related to, the transport, removal, installation, or use of product.
- Faulty installation.
- Environmental influences such as water, humidity absorption, mold, UV rays, light exposure or extreme temperature.
- Incorrect storage, delivery, or handling.
- Variation in wood grain, finish, aging, and other natural wood and stain characteristics are not considered defective.
- Any modified or refinished product.
- Normal wear and tear, or misuse.
It is a fact of nature that no two trees or pieces of wood are alike and will respond differently to the finishing processes used. Due to the varying natural characteristics of wood and affects of aging, product shown in displays and/or printed materials will not be an exact match to the new cabinetry you will receive. Depending on the species of wood and environment of the showroom, samples will show some degree of variation from new product and/or replacement products may not be an exact match to the original. In addition, you should not expect all doors, drawer fronts, trim, or molding, to match exactly in either finish or grain, as variation is normal. Warranty claims must be submitted in writing and accompanied by the original purchase documents, waybill, and any other shipping documents to:
APPEARANCE DISCLAIMER
To help all purchasers understand what the product should look like, please note below common wood characteristics. Euro-Rite is diligent in creating consistency. However, you should expect variation in product appearance in every wood kitchen due to finish techniques, wood producing characteristics, grain direction, lighting, aging and care. The amount of variation is dependent on all the above and is unavoidable.
Finishes are applied in a variety of methods, including by hand. In addition, many orders are processed one order, or one day, at a time. Any finish that requires hand sanding will have variation in color tones even on the same wood piece, door, or drawer front. Darker finishes accentuate minor blemishes.
Wood is a naturally grown product where density of wood varies within the tree, due to natural conditions, and therefore the color tone of wood varies even within the same species. The color tone of the wood impacts the finish color, particularly on lighter tone stains. You should expect variations in appearance between cabinets, doors, and within parts of doors.
Grain direction can impact the colour tone of wood. Horizontal pieces placed next to vertical pieces may appear different. Veneers may appear different from solid wood pieces. Lighting reflections and colour tone may again change appearance as well. Edge-banding is usually made from PVC and is color-consistent. However, it will not match the variation in wood tones.
Natural woods, different species and finishes will all age at different rates, through oxidation and sunlight exposure. Replacement doors may not match at all. Samples are to provide an approximate appearance of the product before purchase. Samples may be out of date, aged, damaged, or otherwise, and not exactly represent the current product. In addition, manufacturing occasionally refines products or specifications, and samples may not reflect this activity.
Warranty claims must be submitted along with the original purchase documents to:
MAIL:
Euro-Rite Cabinets Ltd. 1610 Industrial Avenue Port Coquitlam, BC V3C 6N3EMAIL: cs@eurorite.com
FAX: 1-888-333-7210, or 604-464-7210
Euro-Rite Cabinets Ltd. shall not be liable for any loss or damage of any kind, including but not limited to: any indirect, special, or consequential damages arising from the use of this product by any person.
In addition to the above, Euro-Rite Cabinets Ltd. extends (through its suppliers) a lifetime warranty on all hinges and drawer glides.


